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Member Services

Member Services team changes

Hi all, @Luke Peters Has decided to step down from his role on the MS team. I would like to thank Luke for his hard work and dedication he has put into the team and the community over the last year. Therefore, it gives me great pleasure to announce that @Dale Stainrod will be joining the team as a Member Services assistant. I wish him all the best in his new role and look forward to working with him. Welcome to the team Dale!
Lee Roberts

Lee Roberts in Staff Changes

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ATC Training

S1 Syllabus and Lesson Plans Release!

Hi all, Marking the end of a year-long project for the New Controller TG, including six months of trials with groups of students and mentors, we’re pleased to announce the introduction of a series of structured lesson plans for S1 students. The practical component (part two) of the S1 training programme will now consist of a series of four sessions, which students will move through sequentially to apply the knowledge obtained from the programme’s theoretical component (part one) to sce
Daniel Crookes

Daniel Crookes in ATC Training

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United Kingdom

[Appointment] Member Services Director

Following our recent vacancy for a new member services director, I am delighted to report that @Lee Robertshas been appointed to this role. Lee has a wealth of experience in the division and the network overall - having worked with the vSOA team at VATSIM.net and within the training department at VATSIM UK during the recent few years. Harry and Lee will work in parallel for the next few weeks as Lee gets up to speed. We thank Harry for his efforts in running this department and w
Chris Pawley

Chris Pawley in United Kingdom

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United Kingdom

Richie Turnbull

A few days ago we were informed that a member of our community, Richie Turnbull has sadly passed away. Richie was in the prime of his life having just moved to Florida in order to begin the next stage of his training to be a commercial pilot. His sudden passing is a surprise and a shock to all of his friends and family and we hold them all in our thoughts during this difficult time. Richie has been a deeply passionate and involved member of our community for more than ten years. He was
Chris Pawley

Chris Pawley in United Kingdom

8
United Kingdom

[Vacancy] Member Services Director

During the last ten months, Harry Downton has led the Member Services Department as the scope of their work has broadened. During the same period, Harry has been lucky enough to begin a new role with a technology company in the North of England. His (real-world) role has since been expanded and he will begin more nationwide work during the last quarter of 2021. As well as having to balance his personal and work life, it seems that it will not be possible for him to also dedicate the amount of ti
Chris Pawley

Chris Pawley in vacancy

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ATC Training

[VACANCY] Tower Training Group Instructor (TGI)

Hi all, I am pleased to announce that we are recruiting for a new Tower Training Group Instructor. General Responsibilities within the Tower Training Group: Have overall responsibility for training within their designated group; Select and train new mentors; Review ATC feedback; Maintain training standards in their designated group (inc. by ‘sitting in’ on mentoring sessions & exams); Organise group seminars as appropriate; Issue SxVs in a
Daniel Crookes

Daniel Crookes in ATC Training

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ATC Training

[APPOINTMENT] Enroute TGI

Hi all, I’m pleased to announce that @Charlie Watson will shortly be rejoining the VATSIM UK instructor team in a new role as the Enroute TG Instructor! Charlie first expressed an interest in the role when it was advertised last October, but opted to remain in his role as an Approach TG Instructor - a role which he left in March to move house and start a new job. He’s been quietly leading the development of our C1 Moodle eLearning course in the background, and seven months on he’s back
Daniel Crookes

Daniel Crookes in Staff Changes

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Operations

VACANCY - Operations Assistant

Hi all, I am pleased to announce that the Operations Department is recruiting for an Operations Assistant. Primarily, the role will report to Aerodrome Operations Coordinator (the inimitable @Chad Byworth) but there will be opportunities to help out elsewhere in the Department. It is envisaged that two assistants will be appointed, subject to requirements. General Responsibilities Reviewing, editing and collating the contributions of Operations Contributors to procedures and do
Jack Edwards

Jack Edwards in Vacancy

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ATC Training

S3 Moodle Course Release

Hi all, Following the launch of the S2 Moodle eLearning course in December, we’re very excited to announce the launch of our S3 Moodle eLearning course! The course guides students through 14 sections, starting with some fundamental Approach Control concepts (e.g. a high-level overview of the principles of separation) and moving on to Altimetry and Meteorology, Navigation, Approach Control Principles, Equipment and Systems, Identification, Validation, and Verification, Appreciation of A
Daniel Crookes

Daniel Crookes in ATC Training

0
Marketing

Marketing Assistant Appointment

Good evening,    I am pleased to announce that @Piers Austin-Foss will be joining the staff team as Marketing Assistant. Piers has been involved with the department for a good year and has demonstrated a clear passion for excelling our GA event series and Social Media campaign structure.    Piers will be assisting Tom with our media to start with and will more importantly be working with our live streaming team closely as we re-structure the system.      Please join
Loui Ringer

Loui Ringer in Staff Changes

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Marketing

Future Long Haul Events

Good Morning All!   We hope you're all enjoying the warm weather and return of long nights at the pub (assuming you're over the age of 18 of course)! Over a year ago, we made a post outlining our plans for a long haul event series and polled the community on which destinations they'd like to visit. As the first lockdown restrictions came into full force we rushed to plan the debut event called Miami Vice, unsure of whether there would be sufficient demand for such lengthy events. Needl
Ben Wright

Ben Wright in Marketing

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Technology

Improving UK Controller Plugin Updates

Believe it or not, the UK Controller Plugin was released almost two and a half years ago. How time flies! In that time we've seen 35 releases to the EuroScope plugin itself and over 100 releases for the API (think of the API as the brain of the plugin that sits on our server). Right now, every time we release an update to the UK Controller Plugin you need to download the new DLL and load it into EuroScope. This has a number of disadvantages including: You have to go and download t
Andy Ford

Andy Ford in Web Services

1
ATC Training

TGNC Instructor Changes

Following the recruitment process for new TGNC TGIs, we have appointed @Reece Buckley and @James Taylor to this team to support Kye with the ongoing work with our members who begin training for the ATC ratings with us. We recieved some excellent applications and had great discussions with several candidates over the last few days. This  gave us some nice ideas about things to do in the future and also to get some feedback on what is working out well. Generally it was difficult to exclude ca
Chris Pawley

Chris Pawley in Staff Changes

20
ATC Training

[Policy] ATC Training Handbook Updated

Hello The ATC Training Handbook has been updated to version 1.3. This updates most of our procedures and workflows to reflect the latest versions; seperates certain procedures for training towards the S1 rating and defines the new structure of hours requirements for those members wishing to achieve a C1 rating. Thanks to @Oliver Rhodes for drafting these changes. Chris
Chris Pawley

Chris Pawley in ATC Training

0
ATC Training

C1 Training Place Allocation & Hour Requirement Changes

Hi all, Over the past few years, the enroute team have allocated C1 training places on a purely ‘first come, first served’ principle, changing the number of places available for each training sector to suit students’ eligibility. This has ensured overall fairness and parity, but can lead to uneven student:mentor ratios, and therefore uneven training times, on each sector. To rectify this issue, from Saturday 1st May, the number of places available for each training sector will be set,
Oliver Rhodes

Oliver Rhodes in ATC Training

5
ATC Training

Gatwick ADC Endorsement Syllabus

Hi all, We are pleased to release the new syllabus for members working towards their Gatwick ground endorsement. We are working towards releasing syllabi for all of our training courses whether that be for a rating or an endorsement in order to improve the continuity of mentoring provided and to make it easier for students to know what they are working towards. A big thank you to all of the Gatwick mentors who help review and provided some great feedback on the document! Thanks,
Daniel Crookes

Daniel Crookes in ATC Training

0
ATC Training

New Controller Training Group Instructor

Hi all! We are looking for a member of the community to join the New Controller Training Group team as an Instructor. This exciting role is fundamental to VATSIM UK's training programme and is a great opportunity to join the UK staff team. What will the role entail? The following responsibilities are relevant to the New Controller Training Group: Have overall responsibility for training within their designated group; Select and train new mentors; Review ATC feed
Daniel Crookes

Daniel Crookes in Vacancy

1
ATC Training

Heathrow Instructor Staff Changes

Evening everyone! I am pleased to announce that @Fergus Walsh will be moving over to the Heathrow Training Group to work with @Nathaniel Leff, our current Heathrow TGI! Fergus has been a part of the TGNC team for just over two years and has without a doubt, been a key player in maintaining our flow of new students and constantly updating and developing our training programme. He will be initially moving over for three months with the view to review after that period has elapsed. This will o
Daniel Crookes

Daniel Crookes in Staff Changes

11
ATC Training

Approach Instructor Staff Changes

Hi all! As we near the end of the quarter there are a few upcoming changes on the horizon in the Approach Training Group. @Charlie Watson will be leaving the team as an Approach TGI in the next week as he settles into his new job off the network. Anyone who has trained for their S3 over the past 3 years will know of - or at the very least will have heard of - Charlie, especially his 'S2 to S3 Progression Guide' 🤭 . Since his initial appointment in 2017 Charlie has been a key player in
Daniel Crookes

Daniel Crookes in Staff Changes

22
Marketing

Changes to Midweek Madness

Hello Everyone!   Some of you may remember a similar post a year ago when we first floated the idea of a weekly event, how time flies! The event has since become synonymous with VATSIM UK, and we see huge crowds of pilots returning each week which speaks volumes for the quality of service our controllers provide. We're currently in a situation where due to the insane volume of traffic, we need a minimum of 7 C1 controllers to comfortably split London into manageable sectors and this is
Ben Wright

Ben Wright in Marketing

12
Pilot Training

The Flying Programme

Hi all! As many of us will know, the first few flights on the network are usually stressful and the amount of information can seem overwhelming. Behind the scenes, the Training Department has been considering the idea of creating a program to assist new members in transitioning into flying on the network. Before going ahead and developing/launching the programme, we want to hear the thoughts of the community! We kindly ask that you read through the below information and then fi
Darren Hill

Darren Hill in Pilot Training

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