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OBS and London Gatwick S1 Changes


Andy Ford

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Hello one and all,

This post announces upcoming changes to OBS Training in TG New Controller and also changes to restrictions regarding S1 rated controllers at London Gatwick. These changes will go live at 0000z on Monday 8th January 2017.

London Gatwick

Over the recent months, we have been monitoring feedback from pilots, controllers and mentors alike regarding the recent surge in Gatwick controllers.

For historical context to this, prior to 2016, an endorsement was required to control Gatwick Ground and Delivery. These endorsements were gained through a number of mentoring sessions (Post S1) followed by a validation with an approved mentor. In March 2016, to mixed reception, these validations were removed. This was due the burden it placed on Gatwick mentors and the fact that it made staffing at one of the UK's premier airports virtually non-existent (no pun intended).

The feedback we've received from the membership is that too often, controllers are becoming overwhelmed by the relatively large traffic levels Gatwick is fortunate to have. A large proportion of the "negative" controller feedback we receive is in relation to Gatwick. In response, we are re-introducing endorsements at Gatwick for S1's that will be required to control EGKK_GND and EGKK_DEL, albeit differently to how they were before, in the hope that it may give controllers a chance to experience the network before jumping on Gatwick. If you hold an S2 rating or higher, these changes do not affect you.

The changes are also published on the website at the following link: https://vatsim.uk/gatwick-endorsement

Factors in the Decision

When deciding the requirements of the endorsement, our key focuses were:

  • Increasing staffing across the division as a whole.
  • Giving new members a more rounded controlling experience before beginning S2 training and avoiding everyone picking the "biggest" airfields.
  • Staffing up airfields that rarely see staffing, including a few that are "different" than average, in a bid to increase their popularity.
  • Ensure that there are clear progression paths for students in both main TGs.
  • Improving controller and pilot experience at Gatwick.
  • Avoid making Gatwick a GRP Major Airfield - as this would be detrimental to staffing and incur more of the same issues that occur at Heathrow.
  • Reducing the amount of admin work as far as possible.

New Requirements

For the purpose of this endorsement, the UK aerodromes are split into the following three groups.

Group 1

  • Manchester (EGCC)
  • Edinburgh (EGPH)
  • Stansted (EGSS)
  • Liverpool (EGGP)

Group 2

  • Glasgow (EGPF)
  • Birmingham (EGBB)
  • Bristol (EGGD)
  • Luton (EGGW)

Group 3

  • Jersey (EGJJ)
  • Belfast Aldergrove (EGAA)
  • Newcastle (EGNT)
  • East Midlands (EGNX)

In order to be eligible for a Gatwick Ground endorsement, that allows them to control both EGKK_GND and EGKK_DEL, S1 rated members must meet the following requirements:

  1. Must be a UK Home Member.
  2. AT LEAST 10 hours controlling at one airfield in Group 1.
  3. AT LEAST 10 hours controlling at one airfield in Group 2.
  4. AT LEAST 5 hours controlling at one airfield in Group 3.

Once these four criteria are met:

  1. Members may apply to join a Moodle e-learning course, that will cover Gatwick specific procedures.
  2. Upon passing this course, members will be invited to sit a "familiarisation" session on EGKK_GND with a mentor. This is NOT pass or fail. This is simply a session for guided practice, plus an opportunity to gain feedback regarding their controlling in general.
  3. Once all of the above is completed, they will be awarded a Gatwick Ground validation.

Existing Controllers

In order to be automatically granted the endorsement at the time of rollout, S1 rated controllers must meet the following requirements, which were chosen to try and include as many current controllers as possible whilst also providing a fair set of goalposts for everyone:

EITHER

Be active on the network in the past three months controlling UK positions (25 hours of controlling, 5 of which must be at EGKK)

OR

Have attended a familiarisation session at London Gatwick, as they were previously offered.

OR

Be actively training on Gatwick Tower.

All members who meet these requirements will be emailed on their VATUK registered email to confirm their endorsement status before these changes go live.

Update: Controllers that were deemed to meet these requirements through an automated query on our systems are now displayed at the following page: https://cts.vatsim.uk/home/validations.php?view=47

OBS Part 2

At this time, in line with the above, OBS Part 2 training at Gatwick is being withdrawn. OBS Part 2 training will continue to be offered at Manchester, with sessions also being offered at Edinburgh (EGPH).

In choosing Edinburgh, we hope to increase the staffing in Scotland, whilst again providing options for progression in both training groups. We are still keen to avoid having too many airfields for OBS Part 2 - as this would only see a return to the old RTS style system, with OBS Part 2's happening everywhere.

Gatwick and Manchester "Flow Control" Sessions

In the past, sessions regarding "Flow Control" were offered on Gatwick Delivery and Manchester Delivery on a one-to-one basis, to familiarise delivery controllers with the principles used in busier traffic situations such as events. These sessions shall now stop.

However, we do not want these opportunities to cease. Therefore, in the spirit of trying to free up more time for regular one-to-one mentoring (another hot topic recently), these sessions shall become group seminars. Initially, we hope to run these every couple of months, with extra sessions planned around significant events such as Cross the Pond.

Of course, we encourage all new controllers to attend these sessions - as the information contained will be invaluable for events and event rostering may take attendance into account.

Fin

Special thanks go to @Fraser Cooper, who has spent a considerable amount of time coming up with ideas for these changes and making preparations for the switch.

As always, any questions may be asked here, or in confidence via email, Teamspeak or the helpdesk.

 

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28 Comments


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Sebastian Wheeler

Posted

Just wondering, but what measures are being taken to ensure, dare I say it, "Quality control" at the group fields? What is to stop a brand new S1 logging on Bristol, staying there for 10 hours, with no knowledge of the airfield, and only a crib sheet to help? will the OBS-S1 be providing some assistance on the finer procedural points of the group fields?

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Fraser Cooper

Posted (edited)

3 minutes ago, Sebastian Wheeler said:

Just wondering, but what measures are being taken to ensure, dare I say it, "Quality control" at the group fields? What is to stop a brand new S1 logging on Bristol, staying there for 10 hours, with no knowledge of the airfield, and only a crib sheet to help? will the OBS-S1 be providing some assistance on the finer procedural points of the group fields?

There is no way to police that. It is up to the member at the end of the day. As Andy has said above, the main reason we are doing this is to get S1's controlling aerodromes other than Gatwick. Regardless of the hour of the day they log on, the airfield will still be 'Staffed'. Furthermore, if a member is willing to log on in the middle of the night just to gain the hours, they are obviously keen to get on Gatwick.

Edited by Fraser Cooper
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Sebastian Wheeler

Posted

2 minutes ago, Fraser Cooper said:

There is no way to police that. It is up to the member at the end of the day. As Andy has said above, the main reason we are doing this is to get S1's controlling aerodromes other than Gatwick. Regardless of the hour of the day they log on, the airfield will still be 'Staffed'. Furthermore, if a member is willing to log on in the middle of the night just to gain the hours, they are obviously keen to get on Gatwick.

ok, just seems a tad risky, but I'll go with it!

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Fraser Cooper

Posted

1 minute ago, Sebastian Wheeler said:

ok, just seems a tad risky, but I'll go with it!

It is no different to how area training requirements are met. We do not have the manpower to be able to check the 'quality' of those 25 for each situation. 

Regardless of the time of day a member logs on, there will still be ATC online. There will always be someone who is looking to fly with ATC, regardless of the hour of the day.

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Sebastian Wheeler

Posted

Just now, Loui Ringer said:

it's about time that the Gatwick controller problem was sorted. Smashing @Fraser Cooper

Seconded, Many thanks, and great job @Fraser Cooper

1 minute ago, Fraser Cooper said:

It is no different to how area training requirements are met. We do not have the manpower to be able to check the 'quality' of those 25 for each situation. 

Regardless of the time of day a member logs on, there will still be ATC online. There will always be someone who is looking to fly with ATC, regardless of the hour of the day.

So feedback is still the key, all cleared up, and thanks again!

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Oliver Rhodes

Posted

10 minutes ago, Sebastian Wheeler said:

ok, just seems a tad risky, but I'll go with it!

I'd add that it's no different to the present situation: a controller - of any rating, S1 to C3 - can start controlling any position in the UK without 'proving' their local knowledge. There's always going to be some who spend hours ensuring they understand exactly what they have to do, and some who don't even glance at the local documentation, but I would much rather people actually log on and control than not; often the best way to gain understanding of how to control a position is to actually control it and figure it out yourself. By controlling more widely, we hope that people will gain a better understanding of the general principles that make a controller, rather than just regurgitating memorised the procedures for a single position.

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Sebastian Wheeler

Posted

5 minutes ago, Oliver Rhodes said:

I'd add that it's no different to the present situation: a controller - of any rating, S1 to C3 - can start controlling any position in the UK without 'proving' their local knowledge. There's always going to be some who spend hours ensuring they understand exactly what they have to do, and some who don't even glance at the local documentation, but I would much rather people actually log on and control than not; often the best way to gain understanding of how to control a position is to actually control it and figure it out yourself. By controlling more widely, we hope that people will gain a better understanding of the general principles that make a controller, rather than just regurgitating memorised the procedures for a single position.

Ok, thanks for the clarification.

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Harry Cameron

Posted

Will this apply to controllers who are undergoing tower training at Gatwick aswell?

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Andy Ford

Posted (edited)

37 minutes ago, Harry Cameron said:

Will this apply to controllers who are undergoing tower training at Gatwick aswell?

Added clarification that members actively training on EGKK_TWR will receive the endorsement.

Edited by Andy Ford
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Andy Ford

Posted (edited)

17 minutes ago, Sebastian Wheeler said:

@Andy Ford@Fraser CooperWhen will the emails go out?

I'm literally just now finishing off tweaking the query to do it (with my Web hat on!) - once we've got the list, the emails will go out.

Edited by Andy Ford
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Louie Lister

Posted

@Andy Ford, When this becomes in place on the 8th (my birthday must I add ^_^), ovbiously there will start to become a lot of people requesting familiarisation sessions with mentors. As far as I know, there are only 3-4 KK GMP & GMC mentors.

Will there be new mentors to help out with the sessions?

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Fraser Cooper

Posted

11 minutes ago, Louie Lister said:

@Andy Ford, When this becomes in place on the 8th (my birthday must I add ^_^), ovbiously there will start to become a lot of people requesting familiarisation sessions with mentors. As far as I know, there are only 3-4 KK GMP & GMC mentors.

Will there be new mentors to help out with the sessions?

I will be recruiting new S1 mentors and be speaking to those who have already expressed interest over the coming weeks.

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Louie Lister

Posted

I expressed interest a few months ago, the offer is still there.

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Sebastian Wheeler

Posted

I'm stll open to the idea! If needed, and if the time suited people, perhaps doing mentor famils in pairs/groups would be easier? I have most of next weekend free? might also be able to do some next week

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Andy Ford

Posted (edited)

All,

We have now run the query on our databases and determined who we believe meets the requirements laid down above.

These individuals should find themselves on the sole official list of endorsed controllers, which is available here: https://cts.vatsim.uk/home/validations.php?view=47

If anybody believes that they should be on the list, but are not, please raise a ticket in the helpdesk with ATC Training and we shall investigate on a case-by-case basis.

https://helpdesk.vatsim.uk/open.php

Edited by Andy Ford
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Alex Hartshorne

Posted

With Gatwick not being a major airport according to GRP, could a member holding the appropriate rating, but not necessarily meeting the above requirements, log onto Gatwick Delivery/Ground and not be asked to vacate the position by a Network Supervisor, as no validation is required?

Just a thought, I welcome the change though.

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Andy Ford

Posted (edited)

11 minutes ago, Alex Hartshorne said:

With Gatwick not being a major airport according to GRP, could a member holding the appropriate rating, but not necessarily meeting the above requirements, log onto Gatwick Delivery/Ground and not be asked to vacate the position by a Network Supervisor, as no validation is required?

Just a thought, I welcome the change though.

Hi Alex,

As per GRP 1.2A and 5.4

Quote

A.   Tower Trainee (S1)

This rating does not cover any particular competencies. A member can use this rating to control no higher than Tower (TWR) subject to local restrictions.

 

Quote

5.4   Local rules cannot restrict who can provide ATC services on any position that is not approved as Designated Airspace in accordance with Paragraph 6 of this policy for members rated S2 or higher.

Together, this means that whilst we cannot restrict controllers holding an S2 rating or higher without designating an airport as Major, we are free to restrict S1s as we deem necessary and as many other divisions do.

Edited by Andy Ford
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Alex Hartshorne

Posted

Just now, Andy Ford said:

Hi Alex,

As per GRP 1.2A and 5.4

 

 

Thanks Andy for the clarification. Cheers.

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Ryan Alderton

Posted

Quote

Gatwick specific procedures

Can you clarify what specific procedures that you're referencing?

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Fraser Cooper

Posted

8 minutes ago, Ryan Alderton said:

Can you clarify what specific procedures that you're referencing?

The Moodle course is basically the crib sheet and vMats part 2 in an e-learning form with a quiz at the end.

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Adam Farquharson

Posted

4 hours ago, Fraser Cooper said:

I will be recruiting new S1 mentors and be speaking to those who have already expressed interest over the coming weeks.

I was wondering if I had been forgotten:P. Good to see there will be more mentors!

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George Peppard

Posted

An interesting change - hopefully it'll increase the quality of controlling and bring up staffing in other aerodromes. Well done to the team who put this together! :)

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