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Operations

Deputy Operations Director Appointment

I am pleased to announce that @Peter Mooney has accepted my offer of the role of Deputy Operations Director. I was delighted to receive so many applications for the role - competition was fierce and I would like to thank everyone who took the time to apply - it's great to see so many people interested in helping the division out.  Note: The role of 'Operations Manager' has been renamed to 'Deputy Operations Director' to make the department structure clearer and better reflect the division o
Jack Edwards

Jack Edwards in Operations

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Vacancy

[Vacancy] Community Outreach Manager & Assistant

We are looking to expand the Community team and as such I am pleased to start recruitment for an Outreach Manager and Outreach Assistant. Outreach Manager As part of the Community department, the Outreach Manager will lead a team within the wider department that is focused on the experience of our members, supporting development in onboarding, member retention and improving our community spaces. They will play a key role in fostering a welcoming and engaging environment for both new and c
William Shaw

William Shaw in Vacancy

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ATC Training

[VACANCY] Training Group Instructor - TG Enroute

The department is pleased to accept applications for the role of Training Group Instructor - TG Enroute. As you will no doubt be aware, VATSIM UK is a highly-demanded division for ATC training, providing thousands of mentoring sessions per year and hundreds of rating upgrades. Globally, we are renowned for providing high quality training and providing a high standard of service in some of the most densely populated and complicated airspace in the world. Our ethos is to provide pragmati
Adam Arkley

Adam Arkley in ATC Training

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Operations

Operations Vacancies

The restructuring of Events into the Operations Department has created some vacancies! If you have any questions about the roles, including suitability then please don’t hesitate to get in touch. I am keen to foster some more home-grown talent in the department - we do not expect anyone to be the complete package when they apply for staff roles - training and guidance will be provided. I would be keen to receive applications from newer and more experienced members alike. Vacancies I am
Jack Edwards

Jack Edwards in Operations

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United Kingdom

New Operations Director

Good Afternoon All, Following Dave Woodward's resignation from the DSG, I am pleased to announce Jack Edwards as the new Operations Director. Many of you will already know Jack from staff roles he has held over the years, such as Division Instructor, and a previous stint as Operation Director. Jack's previous experience within the DSG and wider staff team makes him an excellent appointment - I look forward to working alongside him and seeing the Operations Department progress under his lead
Ben Wright

Ben Wright in United Kingdom

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Staff Changes

VFR Flight Instructor

Hi all! I am pleased to announce that @Ben Carpenter has returned to the Pilot Training team as our new co-VFR Flight Instructor alongside @Benjamin Arrowsmith. Ben has some great ideas about how to optimize our P1 course and brings passion from his real-world flying. Welcome back! (And yes, we still need to sort out the Ben and Ben situation 😂) Safe landings ✈️
Darren Hill

Darren Hill in Staff Changes

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United Kingdom

Resignation - Dave Woodward

Good Evening All,   It is with sadness that I announce Dave Woodward’s departure from the VATSIM UK DSG and staff team effective immediately. Dave joined our team at the beginning of this year as Training Group Instructor for TG Enroute and, during his tenure, has been working hard to supervise the training of our C1 students. In stark contrast to this time last year, our C1 waiting lists currently stands at just 12 members, a large part of which is down to the effort which Dave has in
Ben Wright

Ben Wright in United Kingdom

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ATC Training

TGI Tower - Appointment

Good morning, It's with great pleasure that I welcome @Reece Buckleyback to the ATC Training team, this time in the role of Training Group Instructor - TG Tower. Reece is no stranger to the ATC Training Team, having previously held a post as TGI APP and his familiarity with the department makes his return to the team most welcome. I was pleased to hear that Reece brought several ideas to the table during interview and have every faith that he'll continue to build upon the solid foundation i
Adam Arkley

Adam Arkley in ATC Training

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United Kingdom

Department Restructuring

As alluded to during my October 2024 update, there are some planned changes to the structure of the Marketing Department. To summarise, this involves the splitting of the Marketing Department into Events and Social Media, with Events moving to fall under the Operations Department’s remit. Social Media responsibilities will move to the current Member Services Department, which will rebrand to become the Community Department. Luke Thompson and Thomas Hallam will move to the Operations and Communit
Ben Wright

Ben Wright in United Kingdom

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United Kingdom

VATSIM UK Christmas Social

All,   It’s almost that time of the year, and what better a way to get in the Christmas spirit than dinner and drinks with your fellow VATSIM-ers? The VATSIM UK Christmas Social will be held in Birmingham on 30 November - join us for dinner at 19:30 at the Indian Cafe Racer, followed by one of the below group activities: VATSIM UK Christmas quiz, likely to be held at a hotel bar Darts at the Flight Club Birmingham Crazy golf at Golf Fang Birmingham Dinner w
Ben Wright

Ben Wright in United Kingdom

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ATC Training

Changes to our OBS > S1 Process

Dear all, Since the beginning of my tenure, I have been discussing the OBS > S1 process with our New Controller Training Group leads in order to discuss potential improvement in that process. At present, we run a seminar roughly monthly - although these are typically delayed at times like summer and Christmas - in which we invite 30 people to join a seminar. Those 30 people are made up of batches of invitations that are sent out in groups to people at or near the top of the waiting list,
Adam Arkley

Adam Arkley in ATC Training

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ATC Training

[VACANCY] Training Group Instructor - TG TWR

The department is pleased to accept applications for the Training Group Instructor - TG TWR. As you will no doubt be aware, VATSIM UK is a highly-demanded division for ATC training, providing thousands of mentoring sessions per year and hundreds of rating upgrades. Globally, we are renowned for providing high quality training and providing a high standard of service in some of the most densely populated and complicated airspace in the world. Our ethos is to provide pragmatic, high-qual
Adam Arkley

Adam Arkley in ATC Training

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Pilot Training

Quarterly Review: Q3 2024

Join the team We are always looking for new mentors across our training courses: P1, P2, and TFP. Irrespective of your experience, if you are interested in contributing to the division and passionate about flying then please reach out! Helpdesk: https://helpdesk.vatsim.uk/ (select “Pilot Training” as the department) A new horizon The third quarter of 2024 played host to a mentality shift within the Pilot Training team. The numbers may not show it directly, but some great stri
Darren Hill

Darren Hill in Pilot Training

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ATC Training

Changes in TG TWR

Good morning, all, It is with much sadness that I announce that Will Hinshaw has left his role within TG TWR, effective immediately. Will has held post within the training group since June 2023 and has been subject to incredible pressure in that time. TG TWR is a very difficult place in which to work, subject to high training delays, a challenging teaching environment and significant drop-out rates as people bed into their VATSIM controlling careers. Will has made great progress in reducing
Adam Arkley

Adam Arkley in ATC Training

1
United Kingdom

October 2024 Update

Good Evening All,   Time really has been flying as of late, and as I write this I realise it’s been 6 months since the last update was posted to the forums! As I’m sure is the case for most of you, summer has been particularly busy for me but (thankfully for my wallet) the summer socials are over and winter appears to be on the way all too fast. It’s been great to have some more free time lately, and I’ve very much enjoyed getting back on the Network to fly and control. It seems as tho
Ben Wright

Ben Wright in United Kingdom

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United Kingdom

New Operations Director

Good Evening Everyone,   I hope you enjoyed your weekends and I write to you with good news! This morning @Dave Woodward accepted my offer of the Operations Director role, making him the latest addition to the Division Staff Group. Dave will be known to many already, having served as our Enroute ATC Training Group Instructor since the beginning of this year, and he brings a wealth of practical and procedural knowledge to the Operations Department. I would like to welcome Dave to the DS
Ben Wright

Ben Wright in United Kingdom

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Operations

Controller Pack Updates

Firstly, an apology Following user feedback, I'd like to explain some recent functionality changes to the UK Controller Pack. My apologies for not ensuring that communication was widespread or detailed enough to keep disruption to a minimum. Going forward, we'll utilize UKCP notifications alongside regular procedure change posts and Discord announcements to better disseminate information to controllers. Over the past four years, we've worked on moving the UK Controller Pack to GitHub,
Luke Brown

Luke Brown in Operations

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United Kingdom

[Vacancy] Operations Director

The Operations Department is responsible for the creation and maintenance of our sector file, controller pack, local procedures and documents, letters of agreement and temporary procedures. The Operations Department also supports the Events Team during the event planning phase to assess event feasibility and provide guidance in order to ensure the success of events. The Operations Director’s main responsibility is to provide leadership to the Operations Department. Other responsibilities of
Ben Wright

Ben Wright in United Kingdom

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Pilot Training

Quarterly Review: Q2 2024

Join the team We are always looking for new mentors across our training courses: P1, P2, and TFP. Irrespective of your experience, if you are interested in contributing to the division and passionate about flying then please reach out! Helpdesk: https://helpdesk.vatsim.uk/ (select “Pilot Training” as the department)   The second quarter The second quarter of 2024 was a rather challenging quarter, both in the department and in my personal life. Many of you will notice a d
Darren Hill

Darren Hill in Pilot Training

4
Staff Changes

Operations Director - Resignation

Good evening everyone. I write primarily with a sense of relief, but a tad of regret to inform the Division that I have chosen to leave the Operations Director position. This is a fantastic role that I have held for just shy of 3 years, but one that has required such high levels of effort and expectations of availability that it is time for me to step aside. During that time, I have had the pleasure of working with numerous bright, dedicated and hardworking individuals that churn out a neve
Kieran Hardern

Kieran Hardern in Staff Changes

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ATC Training

Q2 2024 Review

Good morning, all! When I took this role, I had planned to provide quarterly updates for visibility; certainly I provide a quarterly update to the region to provide them with some oversight and to facilitate governance and, in the spirit of openness and transparency, it's only appropriate that I do the same with all of you. I had intended to write something a little closer to the end of Q2, rather than 1/3 of the way through Q3, but Real Life has conspired against me and I have been delayed
Adam Arkley

Adam Arkley in ATC Training

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United Kingdom

VATSIM UK Live! : Tickets now available

Tickets for VATSIM UK Live are now available for purchase from our site - https://live.vatsim.uk Our event is open-door, meaning every VATSIM member is welcome to join us for this in-person event over the weekend of 10th and 11th August 2024. This is the one chance each year to fly, control and socialise alongside other VATSIM members from across the network hosted in the UK. It is not only a moment to deepen the experience of the network, but also learn and collaborate with other members. 
Chris Pawley

Chris Pawley in United Kingdom

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United Kingdom

Introducing Town Hall Sessions

During the last DSG Meeting and following feedback from our members, we discussed at length the lack of interaction between the DSG and our membership. We understand that this is not a new issue, and for many years there has been a growing feeling of disconnect between members, staff and DSG. We are keen to hear your thoughts and suggestions on matters concerning VATSIM UK as a whole, as we are conscious that many of our pilots and controllers can provide insight into problems which may not be a
Ben Wright

Ben Wright in United Kingdom

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