After some careful consideration, I regret to say I’ve tendered my resignation to the DSG. Having recently accepted a new role in 'the real world', my spare time is looking very minimal for the future.
I would like to thank @Chris Pawley and the rest of the DSG for giving me the opportunity to build and develop the Member Services department from scratch. Significant progress is being made in the department now thanks to @Adam Meade, @James Thomas, @Luke Peters and @Matthew Wilson, and I look forward to seeing where it's heading under new leadership.
I will continue in post until mid-November, or until a new Member Services Director has been appointed.