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Leishemba Soibam

atc-software EUROSCOPE HELP! Can't able to hear any of the transmission from pilots

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Leishemba Soibam

Recently while I was controlling as EGKK_GND and EGKK_DEL I have encountered some problems regarding radio communication. Pilots are complaining that I am not responding to them, the thing is I wont be able to hear any of the transmissions from the pilots until and unless I transmit to them after that I will be able to hear the transmissions from them and again after few minutes the problem started again. 

Edited by Leishemba Soibam

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Sonny Nixon

Hello Leishemba, so just to comfirm can you hear the pilots at all?

I would suggest you look at your Voice Communications Setup on EuroScope making sure that you have the right input and output device setup.

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Leishemba Soibam

@Sonny Nixon everything on the voice setup page is right. The problem is i cant hear the transmission from the pilots they msg me that i am not responding to them and when i call them for a radio check i am able to hear the transmission from the pilots again after few minutes when they call me i am unable to hear it again 

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Fraser Cooper

It sounds like it is a port problem with your internet setup. This is a known problem if your port settings are not setup correctly. Your port will close after a few mins of inactivity. I would suggest googling it. 

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Leishemba Soibam

problem solved! thanks for your suggestions.

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