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atc-software Euroscope 3.2 beta


Harley Mulholland

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Harley Mulholland

That's about it really. Can connect the network and use the client as normal without an ATIS. It's just when putting an ATIS up it crashes and I get an application error

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Oliver Rhodes

Try doing it again, screenshot-ing the application error (and posting it here). Then go to Event Viewer (search 'event viewer' on your computer and it will appear), click on the the arrow next-to 'Windows Logs', and then 'Application':

4e5c271534964121b0f8400510de9a10.png

Then go to the next 'Error' (not 'Information' or 'Warning'), and select it:

c640bf0350c240db9edbf1c56ba9d533.png

If it pertains to EuroScope or something associated with it (mine doesn't as my most recent error wasn't with EuroScope), take a screenshot of the pane and paste it here - this should give the information necessary to diagnose (and hopefully fix) the issue! :)

Alternatively, you can always contact EuroScope support by e-mail.

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Richard Keen
2 hours ago, Harley Mulholland said:

Hey,

Anybody know why my euroscope keeps crashing when I attempt to put up an ATIS in the new Euroscope Beta? 

I had exactly the same problem , I had to revert back to the normal 3.2 

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John Livesey

I also see this error.

I've looked in the event log and it mentions MSVCR100.DLL, which is a DLL relating to the MS Visual C++ Runtime libraries for 2010. 

Faulting application name: EuroScope.exe, version: 3.2.1.12, time stamp: 0x57a77fb9
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0xc0000417
Fault offset: 0x0008af3e
Faulting process id: 0x2318
Faulting application start time: 0x01d26606b49c60c3
Faulting application path: C:\Program Files (x86)\EuroScope\EuroScope.exe
Faulting module path: C:\Windows\system32\MSVCR100.dll
Report Id: 0d330caf-d1fa-11e6-9430-305a3a461e9a

 

I've also noticed that this file exists in two places. C:\windows\system32 and in the ES program folder.

I think there's a clash. If you try to delete the one in the ES folder, it self-repairs and copies the files back at next launch.

The version in C:\WINDOWS\SYSTEM32 is 10.00.30319.1

The version in c:\program files (x86)\euroscope is 10.00.40219.325

I did read somewhere what you can start ES as Admin and then delete the files. I tried this, it worked once, but then couldn't load the SMR files in correctly.

Anyone any ideas?

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Harley Mulholland

I think I have found a fix. I noticed that the Date Modified for the DLLs in the euroscope folder did not match the date modified that was inside the euroscope beta download folder. I copied these files over into C:\Program Files (x86)\EuroScope again and it seems to work now

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Harley Mulholland

Problem signature:
  Problem Event Name:    BEX
  Application Name:    EuroScope.exe
  Application Version:    3.2.1.12
  Application Timestamp:    57a77fb9
  Fault Module Name:    MSVCR100.dll
  Fault Module Version:    10.0.40219.325
  Fault Module Timestamp:    4df2be1e
  Exception Offset:    0008af3e
  Exception Code:    c0000417
  Exception Data:    00000000
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    2057
  Additional Information 1:    3d0f
  Additional Information 2:    3d0f327694db07bf55c905e252be7d86
  Additional Information 3:    d5b0
  Additional Information 4:    d5b0bdce3eab823418c8ae3fdbf2f1c3

 

Some more info about the error which is more specific and may be helpful

 

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Philip Harris
2 hours ago, Matthew Moy said:

To fix this, set your EuroScope in compatibility mode "Windows XP Service Pack 3".

Matthew, do you know for sure that this makes a difference. It was vSMR that kept crashing ES me yesterday and I was really sorry to have to remove it today. It only does it during events. My guess is it cant handle so many tags?

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